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MHS Genesis IT Specialist

Position Description


Background Information:

The MHS GENESIS electronic health record (EHR) implementation requires augmentation of certain labor categories. The contract supports MHS GENESIS go-live for wave 1 sites – Travis Air Force Base, California (AFB), Medical Treatment Facility (MTF) and  Navy Health Clinic (NHC) Lemoore, California.


Requirements: CompTIA Security+ CE, 1 year DoD experience in the last 3 years OR 1 year Cerner EHR experience in the last 3 years

Overall Duties and Responsibilities.

  • The contractor shall provide IT specialists at each location based on the following requirements:

  • Certification: CompTIA Security+ CE; Level I Information Assurance training and certification in accordance with DoDD 8570.01.

  • Experience: 1 year at a DoD MTF as an IT Specialist in the last 3 year OR 1 year of experience at a hospital that uses Cerner’s electronic health record (EHR) as an IT Specialist in the last 3 years.

  • Physical Requirements: The work requires some physical exertion such as long periods of standing and walking over hard surfaces; bending, crouching, stooping, stretching, reaching, or similar activities; or lifting of items such as computer equipment.

  • IT Specialist Duties: as The IT Specialist shall perform a full range of duties including the following:

  • Works with on-site or off-site MHS GENESIS subject matter experts to resolve user and performance related issues.

  • Troubleshoots EHR performance systems and coordinates solutions with MHS GENESIS team.

  • Manages the installation, testing, monitoring, operating, and troubleshooting of client hardware and software on Windows platforms.

  • Installs, configures, upgrades, sets up, and troubleshoots all hardware and software components, ensuring compatibility with existing systems and other system interfaces, and testing for system malfunctions.

  • Installs, upgrades, configures, and tests off-the-shelf, locally developed, and agency provided computer software.

  • Meets Risk Management Framework (RMF) for DOD Information Technology (IT) Support as detailed in DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT).

  • Ensures that all applicable DOD policies and security practices are implemented and maintained throughout the infrastructure for workstations and printers such as Security Technical Implementation Guides (STIGs) to the workstations within specified timeframes driven by Defense Information Systems Agency (DISA) and US Cyber Command.

  • Serves as point of contact for resolving customer questions or problems concerning Information Technology (IT) automation systems, software and/or hardware problems, password violations, and telecommunication troubles and work orders.

  • Manages Active Directory account creation assigning security privileges and maintaining appropriate Role-Based Access Control (RBAC) for privileged and nonprivileged accounts.

  • Maintains awareness of current trends in information technology and performs varied research and periodical searches to identify current trends in information systems, hardware, software, and training.


Place of Performance: 

  • Travis Air Force Base (AFB) Medical Treatment Facility (MTF), California

  • Navy Health Clinic (NHC) Lemoore, California


Relocation: $10K Allowance, paid out quarterly base on actual use

Salary: Negotiable

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